FSI DDS
The operations platform behind a data recovery centre
- Web
- iOS
- Android
FSI DDS is the first internationally accredited data recovery and protection centre in Vietnam, set up as a partnership between FSI and DDS Japan. The software underneath has three faces — a public site, a back office, and an app for field staff — all on one API.
92.6%Recovery success rate
15 minFastest turnaround
ISO 27001Security standard
02
What the platform does
Job lifecycle
Intake, quote, contract, diagnosis, recovery, sign-off, certificate.
Agents and stores
Agent hierarchy, store assignment, commission tracked per job.
Customer records
Device history, signed contracts, the result of every recovery.
Automated notifications
SMS and email fire at each step, so customers stop calling to ask.
Private object storage
Recovered data sits on self-hosted MinIO and never leaves the centre.
Field app
Staff in the market register customers and follow jobs from a phone.
03
Stack and infrastructure
PlatformsWeb · iOS · Android
APIGo, one shared API for all three
InterfaceNext.js, React, Radix UI, TanStack Query
DatabasePostgreSQL 16
Queues and cacheRedis
Object storageMinIO, S3-compatible, on premises
NotificationsFirebase Cloud Messaging
ServersUbuntu, nginx, PM2, TLS
04
The live site
