Nguyen Ho Lanfsidds.com

FSI DDS

One platform behind a data recovery centre — on the web and in your pocket

A data recovery and protection centre built to international standards, with the process and technology transferred from DDS Japan. Underneath: a Go API serving a web back office and native apps on iOS and Android, so the people in the shop and the agents out in the market work from the same records.

01

Three applications, one API

Customer portal

Track a recovery job, sign the contract, download the service certificate.

Back office

Dispatch jobs and manage contracts, agents and stores from one screen.

Field app for agents

Agents register new customers and follow their commission from a phone.

02

Under the hood

InterfaceNext.js, React
ServicesNode.js, one shared REST API
DataPostgreSQL 16
Queues & cacheRedis
Object storageMinIO, S3-compatible, self-hosted
InfrastructureUbuntu, nginx, systemd, TLS
03

The life of a job

From the first phone call to handing the drive back, every step lives in the system: intake, quote, contract, diagnosis, recovery, sign-off, certificate. Each transition fires an SMS or an email, so customers stop calling to ask and staff stop texting by hand.