Everything a salon runs on, in one place
A nail, lash and hair salon in District 4 was running on a paper appointment book and a phone. Diễm Nails replaced both: customers book online, the front desk works from one screen, and the owner sees the numbers without asking anyone.
Customers pick a service, a technician and a time; the front desk stops taking bookings by phone.
Check out at the counter, split payments, and close the day with one number that matches the till.
Shifts, who did which service, and the commission that follows from it.
History, preferences and loyalty, so a returning customer is recognised.
Revenue by day, service and technician, exported to Excel for the owner.
Email and push when a booking is made, moved or cancelled.
The customer site, the back office at admin.diemnails.com and the shared API at api.diemnails.com all read and write the same records. A booking made on the phone at midnight is on the front desk screen before the shop opens, and it is the same row the revenue report counts at the end of the month.